The automatic upload of files from my Android device is stuck since more than a month, due to a missing file. Not knowing that a modified file was in the queue for upload to the cloud, I deleted it from my cloud account using a web browser. Now, the file is blocking the queue of uploads and I can't delete it (there is no grey 'X' for that file. Every once in a while I get an error message telling me the file does not exist.
I have tried clearing the queue, but the only effect of that is that all other files are deleted. I have also tried deleting the local Android file, but the problem remains.
Does anyone have any tips on how to get rid of this file from the queue?
We could not reproduce the issue that you reported. Once you remove the file from the web-browser, it should automatically be removed from the queue and should not appear in the Outbox either. It appears that the modifies file was a Document Cloud file and 'Mobile Link' is turned 'ON' on your device. Please confirm if my assumptions are correct. Could you also provide us a screenshot of the Outbox tab so that it gives us a better idea of the issue?
Adobe Acrobat Team
Yes, the modified file is in my cloud and it was from the cloud I inadvertently deleted it, before it synced. Here's what the outbox looks, with the blocking file at the bottom. (Unfortunately in Swedish, but it should be clear any way, I hope?)
Uploads of new files still works, but modified files are stuck in the queue, as you can see above.