I have 2 Products from bought on the website. Adope Photoshop Elements 14 ( windows ) and Adope Photoshop Lightroom 6 ( windows ). I mcan only download a test trial on Lightroom and the update tells the same with Elements 14.?

[anne-grethes15025895]

I have 2 products from you bought on the website. Adobe Photoshop Elements 14 ( windows ) and Adobe Photoshop Lightroom 6 ( windows ) . I can only download a test trial of Lightroom and the updates tells me that the server do not connect. The same happens with Elements 14.

[Ned Murphy · Accepted solution]

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

If you have test versions installed you should be able to activate them to full use if you use the serial number from your purchase.

Also,

Serialize Lightroom CC trial to activate as Lightroom 6

https://helpx.adobe.com/lightroom/kb/serialize-lightroom-cc-trial-to-activate-as-lightroom-6.html

[anne-grethes15025895]

Thanks for your help, I will tell my pc man this and you will hear from us.

Many thanks from Denmark.

Hans Skou.

[anne-grethes15025895]

And from

Anne-Grethe Skou.