4 Replies Latest reply on Feb 13, 2016 5:20 AM by kerrye84887825

    unable to import canon g16 raw files into lightroom 4

    kerrye84887825

      I have a new Canon g16 and am unable to import raw files into my lightroom 4.  I downloaded the recommended dng converter (canon g16 was one of the cameras listed on the support list) and I still get the error message about lightroom being unable to import and raw riles from the g16.  When I checked for software updates it said there were none - that my lightroom 4 software was "up to date".  Does that mean I have to purchase lightroom 5 or 6?