1 Reply Latest reply on Feb 10, 2016 7:45 AM by Steve Grisetti

    Elements14 will not import jpg files

    Daviedave

      I'm new to Elements 14 and while trying it out, I discovered it won't import jpg files from my Samsung camera which is on the supported camera list, any ideas?

        • 1. Re: Elements14 will not import jpg files
          Steve Grisetti Adobe Community Professional

          Sure it will. How are you adding the photos to your project?

           

          You should copy the photos to your hard drive and then use Add Media/From Files and Folders to get the file.

           

          Note that there is a size limit in Premiere Elements. It may reject mega mega pixel photos. So it's best to resize your photos to closer to video resolution. In my books I recommend 2000x1500 pixels (at 72 ppi).