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1. Re: Can't change my PDF Export settings
BobLevine Feb 10, 2016 8:59 AM (in response to michicurrier) -
2. Re: Can't change my PDF Export settings
Simulacrum May 1, 2017 4:21 PM (in response to BobLevine)No it does not help
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3. Re: Can't change my PDF Export settings
davido97902634 May 11, 2017 8:42 AM (in response to michicurrier)3 people found this helpfulSince @Simulacrum reported having this problem more recently than the original post, I'll go ahead and leave this here. Maybe it will help other people searching for answers as well.
I just encountered the same bug here. None of the drop-down menus in my Export dialog were accepting any changes. The solution that worked for me was to reset InDesign's preferences.
In CC, you can do this by quitting the application and then relaunching it while QUICKLY pressing control + command + shift + option all at once. If you press all four keys as soon as InDesign begins to launch, you should see a dialog box saying "Startup Alert: Delete InDesign Preference files?" Click "Yes," and you'll hopefully have an InDesign that behaves correctly. Good luck.
P.S. You do have to be very quick on the draw. If you don't get the dialog box, just quit and try again.
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4. Re: Can't change my PDF Export settings
Michael Witherell May 11, 2017 9:24 AM (in response to davido97902634)I, for one, would like to see Adobe change away from this 3- or 4-key reset click. It should be simplified to some sort of reset button in preferences, maybe. Don't know why, but on some computers, I have had to try to reset with this keyboard shortcut, and I have tried over and over again, while InDesign doesn't see the reset shortcut, and I wait for it to load and shut down over and over. I wish there was just simply a button to click in preferences when I want to blow prefs!
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5. Re: Can't change my PDF Export settings
Steve Werner May 11, 2017 9:33 AM (in response to Michael Witherell) -
6. Re: Can't change my PDF Export settings
Michael Witherell May 11, 2017 10:48 AM (in response to Steve Werner)Hi Steve,
Yeah, when I saw that in Photoshop, it got me to wanting the same thing in InDesign!
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7. Re: Can't change my PDF Export settings
boomer_sk Jul 20, 2017 7:00 AM (in response to michicurrier)I'm experiencing the same issue. Resetting preferences or just relaunching ID is only a temporary fix, the issue returns when ID is open for a while.
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8. Re: Can't change my PDF Export settings
tammyfatfish Aug 28, 2017 6:54 PM (in response to michicurrier)23 people found this helpfulI had this same problem and I accidentally came up with a solution that worked for me, and it's really simple.
Try clicking and holding the drop-down menu and dragging the mouse to the item you want to select then let go of the mouse button.
I usually click on a drop down menu and then click again on the item I want to select. This normally works, however, in this case there seems to be a glitch that doesn't let you do that.
I hope this makes sense and helps someone out there!
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9. Re: Can't change my PDF Export settings
gwilymc55620308 Sep 25, 2017 1:42 AM (in response to tammyfatfish)YES! That works!!!
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10. Re: Can't change my PDF Export settings
lori annep1549384 Oct 23, 2017 11:25 AM (in response to tammyfatfish)Thank you! I thought this was just a glitch the other day at work, but then I started having this same fight this morning at home. You saved me from a meltdown!
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11. Re: Can't change my PDF Export settings
FloppyDisc Nov 16, 2017 7:02 AM (in response to tammyfatfish)Thank you, tammyfatfish! That works and has saved my sanity!
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12. Re: Can't change my PDF Export settings
Martin Chipperfield Jan 31, 2018 8:26 AM (in response to tammyfatfish)Thank you so much for this!!!!! Like an idiot I upgraded indesign and now all i have to do is fix the pixelation issue or revert to the previous indesign
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13. Re: Can't change my PDF Export settings
Justintimeforlunch Feb 5, 2018 9:55 AM (in response to tammyfatfish)This works! It may not be a permanent solution; but it's a perfect workaround and doesn't really add any time to my workflow.
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14. Re: Can't change my PDF Export settings
paulc86699628 Feb 26, 2018 6:09 AM (in response to tammyfatfish)I can't believe this worked. Thank god for Google - this is just sloppy, Adobe.
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15. Re: Can't change my PDF Export settings
stadler_cj Apr 14, 2018 6:53 AM (in response to michicurrier)Thanks! I had this same problem. I could change settings yesterday, but not today. Turned out I was using the mouse pad on the mac, and now I'm using a mac external mouse. This works, and it explains everything! Thanks.
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16. Re: Can't change my PDF Export settings
Bevi Chagnon | PubCom Apr 14, 2018 12:31 PM (in response to michicurrier)@michicurrier and everyone.
I've had this problem on our Mac workstations, but never on our Windows workstations. Doesn't matter whether we're using external mice or built-in trackpads.
Has anyone verified whether it's a Mac-only glitch?
Can you chime in here what platform you used when it happened?
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17. Re: Can't change my PDF Export settings
paulc86699628 Apr 16, 2018 6:45 AM (in response to Bevi Chagnon | PubCom)On a Mac for me.