I was downloading 2 licensed images but only 1 came through. I've tried saving #83747960 to my computer several times without a successful result. The screen flashes that the image has been saved, but nothing appears in my computer downloads. Any suggestions?
If you are downloading from your browser, make sure that you don't have pop-up blockers turned on and clear your browser history/cookies/cache. Restart your browser and sign into the Adobe Stock website. Click on your name and choose License History. Click on the ID# link for the image you want to download. Don't click on the "License Again" button, that will prompt you to purchase the image a second time. Click the arrow in the image details and you can download or open the image a Creative Cloud program.