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For months, I get the error code U44M1P7 when trying to update Photoshop CS6 through Creative Cloud. Any suggestions?

New Here ,
Feb 10, 2016 Feb 10, 2016

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I have been unsuccessful in updating my Photoshop CS6 in Creative Cloud.  I get a notice that the update failed and that errors were encountered during installation (U44M1P7)  I have tried twice to contact the Adobe customer service and have had no luck...  We've uninstalled and reinstalled the CS6 multiple times with no success...  Any suggestions?

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correct answers 1 Correct answer

LEGEND , Feb 10, 2016 Feb 10, 2016

U44M1P7 - Updates : http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html

        .... one solution of this problem.

        1. Launch any of CC App (Photoshop, Illustrator, etc)

        2. Go to the HELP -> UPDATES

        3. It will start Adobe Aplication Manager, then UNCHECK ALL of Adobe CSXS Infrastucture 4 files (910 KB) under all of your updating Aplications.

        4. Click "UPDATE" button.

U44M1P7, U44M2P7 - Creative Cloud Help / Can't apply Extension Manager upd

...

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LEGEND ,
Feb 10, 2016 Feb 10, 2016

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U44M1P7 - Updates : http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html

        .... one solution of this problem.

        1. Launch any of CC App (Photoshop, Illustrator, etc)

        2. Go to the HELP -> UPDATES

        3. It will start Adobe Aplication Manager, then UNCHECK ALL of Adobe CSXS Infrastucture 4 files (910 KB) under all of your updating Aplications.

        4. Click "UPDATE" button.

U44M1P7, U44M2P7 - Creative Cloud Help / Can't apply Extension Manager update 6.0.2 | Mac OS : http://helpx.adobe.com/creative-suite/kb/unable-apply-extension-manager-update.html

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