3 Replies Latest reply on Feb 10, 2016 1:03 PM by chiragc24743469

    Problem with purchasing student creative cloud with PayPal payment option

    dirk sebastianm86031821

      Dear support staff,


      today I tried to purchase the Adobe Creative Cloud student one-year prepaid subscription.


      My PayPal payment went through (got a confirmation E-Mail over the calculated sum-total), however the purchase form cancelled, remarking that my billing adress and my "credit card details" were incoherent. I haven't entered any credit card information though and the PayPal account has the same information as I applied.


      Please do get back to me, as I have already payed for the product, yet cannot use it yet.


      With best regards,


      Dirk S. Meyer