2 Replies Latest reply on Feb 11, 2016 8:53 AM by pat-outwest

    Camera raw 6.7 fail to update

    pat-outwest Level 1

      My disk crashed and I had to reload from my back up. the backup did not have CS5 on it. I reinstalled CS5 and camera raw would not read the file from my canon MK5-iii. went to the Camera raw update page and down loaded 6.7. When I run the installer it says that it failed to install.... on the forum I read that you need to run the "cleaner" downloaded and ran per the instructions. reinstalled and tried again with the same results.

      currently running CS5 version12.0.win , windows 7 SP 1. Does any one know what I am missing?


      thanks Pat-outwest