I had Adobe Premiere Elements 13 on my new computer (since it didn't work well on the old one) and it worked perfectly fine. Then I decided to upgrade and buy Adobe Premiere Elements 14 and It keeps lagging and crashing just like it used to when I had Elements 13 on my old computer. Here is the crash report :
Faulting application name: Adobe Premiere Elements.exe, version: 22.214.171.124, time stamp: 0x5666c358
Faulting module name: ntdll.dll, version: 10.0.10586.20, time stamp: 0x56540c3b
Exception code: 0xc0000005
Fault offset: 0x00000000000a8617
Faulting process id: 0x1a98
Faulting application start time: 0x01d1644762f2267c
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 14\Adobe Premiere Elements.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 71f19e88-7a97-4c72-b3ed-7446789ee5cf
Faulting package full name:
Faulting package-relative application ID:
Can anyone give me a solution?
For resolving this issue, I'll need you to provide some more information.
Which computer operating system are you using?
Is PRE 14 crashing on welcome screen or after the launch of the video editor application?
Are you running the programs as administrator or from user account with administrative privileges?
The computer operating system is Windows 10.
It crashes after I begin editing. The first time it crashed was an hour into editing my project.
I just changed it to administrator but the problem didn't change.