1 Reply Latest reply on Feb 11, 2016 6:59 AM by Szalam

    CC 2015 no audio preview

    roy-in-richmond Level 1

      I have a student who is using After Effects v. 13.6.1.6 and we can no longer hear the audio track within the program. Any attempt to preview or scrub and no sound.

       

      If I take a copy of the file and open it on another machine, it works fine. Also, if we render it, there's sound in the output movie file.

       

      He says that it worked fine until he updated to this most recent version.

       

      I've tried google to find possible settings to check, but it seems all the settings are okay (not that we haven't missed something).

       

      Any ideas? I'm looking into moving back to an earlier version to hopefully restore this functionality.