4 Replies Latest reply on Feb 16, 2016 5:05 AM by Jaxom0926

    Why is my digital signature being pulled out of the pdf document when the doc is made Word searchable?

    Jaxom0926

      Why is my digital signature being pulled out of the pdf document when the doc is made Word searchable?

       

      The documents are housed in DocuSign in what they call an envelope.  We open that link to see the files.  We then take the files from the DocuSign envelope and place them into a file folder on our Share site.

      Then the files are placed into an Adobe Inbox once Adobe makes the files word searchable Adobe transfers the documents to an Outbox. (it is that process that is stripping the Signature Panel)  We then take

      them out of the Adobe Outbox and stage them to be placed into the Contract Repository.