I have just purchased Photoshop Elements 14 & Premiere Elements 14.
I have gotten through the /getserial stage and I have downloaded the products.
Moving through instillation it asks me for a serial number to continue, but only accepts numbers. The 2 codes I have are either alphanumeric or too long to be the correct code.
The card I have reads Software Download card and I have no other numbers large enough to be the serial number on the packaging the card came in.
This is really frustrating.
This is always frustrating. Every time I buy software of any sort, it gives me fits.
When you bought and downloaded the software, did you get an email with the serial numbers? Or, if you got it in a box, where did the box come from?
Where did you buy the software.
Serial nr should be 24 digits.