For quite some time I have had an issue logging into adobe forums, I was unable to ask in this community as I could not access the forums, regardless of the fact I could log into adobe.com and access my information and download software.
I had to visit several different forums and had chat with several different adobe experts who were unable to provide a clear answer, they all suggested
- clear cookies
-clear cache
-try different browsers
-it could be the network is blocking the website
-add website to a list of trusted website
-disable or allow website in antivirus
-try different computers or devices
Non of these seemed to work, somewhere on a different forum a few people found that changing the forums ID worked for them, but regardless it did not work for me
What I then tried to do was create a different t account and see of it would work and it did...so eventually the solution I figured was that my email and my account was the issue, it was a server side problem,
so on my main account I decided to change my main email, and made sure it was lower case as I also noticed having it all upper case have me this problem
-try changing forum ID to see if it works
-change the email to lower case
-change email all together
I would appreciate if people have access to other forums please let others know of these solutions, and also please post back if this helped yoh
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