Trying to download CS4 to my new computer.

[kimberlyr74462933]

The old files with the exe are on an external drive where my wife put them. When I download from the webstie the new files it tells me that the files are not in the same folder? Any help?

[kglad]

attach a screenshot of the error message after downloading (if the message is in english).

[kimberlyr74462933]

I have downloaded C4 and not it is not accepting my security key from my profile?

[kglad · Accepted solution]

your serial number is a 24 digit number, Find your Adobe product serial number quickly