I can't import images from my camera in LR (2015.4 / Camera Raw 9.4).
I connect my camera, press Strg + Shift + I, chose the source and LR says "No images found". I can import from my computer but this makes my workflow much more complicated.
How can I fix that problem?
Thanks for your support!
Mac or Windows? What version?
Using the OS tools Finder/Explorer, does the OS see the camera?
Ultimately, you are better off using a card reader. Card readers need no special drivers, are less error prone, transfer files much faster, and do not drain the camera battery.