4 Replies Latest reply on Feb 14, 2016 6:22 AM by daniels77112826

    Catalog Import works but some files give an error message: Preview unavailable for this file

    daniels77112826

      I have 6 files with 600 photos stored on an external hard drive (Mac) - both CR2 and NEF + their xmp files.  After starting a new LR catalog and importing all 6 files, all photos on 3 of the files imported perfectly; photos on the other 3 files did not import at all giving me the preview unavailable for this file in a grey box.  All the images can be viewed in Bridge and Preview as well as directly on the hard drive.  I also tried in another new catalog and had the same result...any thoughts???