Can you send me the serial number via private message so that I can check the same and confirm you?
Update: Problem solved.
Sheena from Adobe looked up the serial number in question. It had already been registered to the Adobe ID of someone in my company's Purchasing department, who obviously both handled the purchase and registered this copy. So I don't need to register it, and cannot anyway.
One suggestion to Adobe's web site developers: If someone tries to register a serial number that is already registered to someone else, the error message should say something like "This serial number is already registered". What it says now is "Please enter a valid serial number" without explaining why the existing number is invalid, and it's easy to interpret that message as saying that the serial number is not a proper Photoshop serial number at all. That's why I thought it was a problem at Adobe's end, rather than looking for a person within the organization who had already registered it.
(Yes, it would also have been nice if company internal communications had told me who handled the purchase, and that they had already registered this serial number. But everyone is busy, and I didn't have that information, so all I had to work with was the (confusing) error message).
Please would you be able to help me with a similar problem, here is my original question, sorry if this is not allowed here on someone else's question I am new here on the forum.
Thanks very much
Please can you send me the serial number for Adobe audition cs6 in private on my email REMOVED
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Serial numbers are NOT TO BE SHARED
When you buy a program you need to keep track of the serial number you are given
Any serial number purchased by someone else belongs to that person... it is NOT TO BE SHARED