1 Reply Latest reply on Feb 15, 2016 4:28 AM by Nanaky

    Erase Authorization

    Leon Capart Level 1

      I cannot erase my authorization. I tried with my Adobe password, and the one from "Authorization Information" that includes 45 digits.

      Nothing works, and I still cannot read any ebooks from the Public Library thru OverDrive.

      It's been over 2 weeks now and I can get no answer as to how to fix this. None from Adobe, OverDrive, Nook, Local library.

      I was even thinking about buying a new Nook, but the problem would probably still be there.

      Please help

        • 1. Re: Erase Authorization
          Nanaky Level 5

          Macintosh:

          1. quit Adobe Digital Editions.
          2. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
            If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
          3. Open Adobe Digital Editions and reauthorize.

          Windows:

          1. Close all applications.
          2. Choose Start > Run.
          3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
          4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
          5. Select the Adept key.
          6. Choose File > Export.
          7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
          8. Right-click the Adept key and choose Delete.
          9. In the Confirm Key Delete dialog, click OK.
          10. Close the Registry Editor.
          11. Open Adobe Digital Editions and reauthorize