Could you please let me know the version of MAC that you are working on ?
Also have you updated the Quick Time Player to the latest version ?
iMac (27-inch, Late 2013) - Running OS X El Capitan Version 10.11.3
Looking at my Quick time player I seem to have 2 versions installed
1. Quick Time player Version 10.4 (855)
2. Quicktime Player 7 Version 7.6.6 (1710)
hope that helps, presumably it would be better to uninstall one of the versions?
Colin, I would suggest to contact Apple once, and remove the older version and get the latest version.
Further to our conversation earlier in the Forum, I have been in touch with Apple support and they have helped my get rid of the old version of Quick Time Player and I am now running the correct up-to date version, I then closed Lightroom, restarted the computer and all is now back working correctly.
Many thanks for your help on this matter.
Should I go back into the forum and say anything, never used a Forum before so not sure what the protocol is.
Thank you again.
From: Tanuj Sandal <email@example.com>
To: Colin Ayrton <firstname.lastname@example.org>
Sent: Monday, 15 February 2016, 14:41
Subject: Lightroom no longer plays or imports videos from my iPhone
Lightroom no longer plays or imports videos from my iPhone
created by Tanuj Sandal in Photoshop Lightroom - View the full discussionHi Colina, Could you please let me know the version of MAC that you are working on ?Also have you updated the Quick Time Player to the latest version ? Regards,Tanuj If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8497864#8497864 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/8497864#8497864 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Photoshop Lightroom by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.
No, that is fine.
You are Welcome, Glad to help.