2 Replies Latest reply on Feb 16, 2016 6:15 PM by Craig Mc

    LR 6 becomes unresponsive

    Craig Mc Level 1

      I can open LR 6.4 successfully but after a few mouse clicks I get the spinning beach ball. LR becomes unresponsive for about 2 minutes and then seems to operate normally. I have made no system changes and have tried with and without GL and also tried in safe mode with no luck.

       

      Lightroom version: 6.4 [ 1060496 ]

      License: Perpetual

      Operating system: Mac OS 10

      Version: 10.10 [5]

      Application architecture: x64

      Logical processor count: 8

      Processor speed: 2.0 GHz

      Built-in memory: 16,384.0 MB

      Real memory available to Lightroom: 16,384.0 MB

      Real memory used by Lightroom: 1,556.0 MB (9.4%)

      Virtual memory used by Lightroom: 2,671.3 MB

      Memory cache size: 799.8 MB

      Maximum thread count used by Camera Raw: 8

      Camera Raw SIMD optimization: SSE2,AVX,AVX2

      Displays: 1) 2880x1800, 2) 2560x1440, 3) 1920x1200

       

      Graphics Processor Info:

      Intel Iris Pro OpenGL Engine

       

      Check OpenGL support: Passed

      Vendor: Intel Inc.

      Version: 4.1 INTEL-10.6.33

      Renderer: Intel Iris Pro OpenGL Engine

      LanguageVersion: 4.10

       

      Craig