1 Reply Latest reply on Feb 17, 2016 4:36 PM by jeromiec83223024

    Black out of the page and can't install the latest version. What can I do?


      I have the same problem as many, I guess, and I've tried many ideas of other bloggers. But nothing seems to work on my macbook air OS X10.9.5. When I open the file to download the program, the screen opens to install Flash Player it reads "retrieving 0%" for few a seconds before blacking out and then nothing happens. What can I do? I can't watch anything anymore. The only thing is youtube and it's really slow and jams all the time.