3 Replies Latest reply on Feb 17, 2016 5:25 AM by Steve Grisetti

    Adobe Photoshop Elements 13 Crash on Start up

    connien59012335

      Installed Elements Photoshop 13 on a Windows 7 Professional 64 bit machine and get the following error:

       

      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: PhotoshopElementsOrganizer.exe

        Application Version: 13.0.0.0

        Application Timestamp: 540242fd

        Fault Module Name: libcef.dll

        Fault Module Version: 3.1750.1738.0

        Fault Module Timestamp: 539860dd

        Exception Code: c000001d

        Exception Offset: 00000000020f3553

        OS Version: 6.1.7600.2.0.0.256.48

        Locale ID: 1033

        Additional Information 1: 1849

        Additional Information 2: 1849c65267ce2967d89f315e1c3c4b82

        Additional Information 3: 4bd2

        Additional Information 4: 4bd2aa1900d8927bd0f22b0bbfeb6f46

       

      Anyone have any ideas?