Is there any chance to see an answer here or should I just ask to the support?
As per my understanding, you are looking to get status for the document sent out via API. For that, you can use the callbackinfo parameter and can define a url to which you will get real status ping for documents.
Sorry can you help me a little further?
For what I can see, the callbackinfo is a parameter available to be used only for:
DocumentCreationInfo is only used in:
WidgetCreationInfo is used in:
So, when I'm using createPersonalUrlWidget to generate a customized URL for a document from a Widget, I should pass a WidgetCreationInfo object with callbackinfo set to a URL.
The big problem is that I'm not using createPersonalUrlWidget but personalizeUrlWidget because the widget is being created by the Business department through the Dashboard.
Is there any other way to be able to trace the various status using this other solution?
Seems really nonsense to me that the getDocumentInfodoesn't return the various status created automatically.