1 Reply Latest reply on Feb 16, 2016 9:16 PM by Anupriya Khare

    How do I fix my creative cloud?

    stephaniep23941266

      I just purchased my membership to creative cloud and I can't seem to use the apps on my computer. I downloaded CC and attempted to download the apps that come with it but nothing seems to work. I get a black window now when I open CC and I don't understand why. What could I do to remedy the situation?? I have a HP 15 and part of me feels for some reason the programs aren't compatible with my laptop.