I am running InDesign CC (2015) on the following PC:
OS: Windows 10 (64bit)
CPU: Intel Core i5-6600K @ 3.5 GHz
RAM: 16 GB
When opening files I get the error:
Faulting application name: InDesign.exe, version: 18.104.22.168, time stamp: 0x564f64a8
Faulting module name: APPLICATION UI.RPLN, version: 22.214.171.124, time stamp: 0x564f68aa
Exception code: 0xc0000005
Fault offset: 0x00000000000c6480
Faulting process id: 0x9dc
Faulting application start time: 0x01d16967cb8e8856
Faulting application path: C:\Program Files\Adobe\Adobe InDesign CC 2015\InDesign.exe
Faulting module path: C:\Program Files\Adobe\Adobe InDesign CC 2015\Required\APPLICATION UI.RPLN
Report Id: f058d2c1-dac8-4f64-bd9c-3adb553b401c
Faulting package full name:
Faulting package-relative application ID:
I've tried erasing the preferences folder and the program worked better (not without errors but better) for 2 or 3 days.
I've also checked that I am running the latest version of the software.
Please let me know how I should proceed to fix this.
Retrieving data ...