3 Replies Latest reply on Feb 18, 2016 5:40 AM by Hal P Anderson

    Having Problems with LR CC - files becoming damaged.

    911Professor_Cheese Level 1

      I have been trying to re-edit some images taken back in August 2015 for a client. I am seeing problems on what seems like random images.

       

      I am either being told the image file is damaged or an unrecognised format, or seeing something like this when I go into the Develop module.

       

      I've tried opening the images with apparent issues in Photoshop CC - everything seems fine. I have unchecked the 'graphics processor' in preferences and rest my LR preferences in startup but am still seeing the issues. I am running Mac OS X El Capitan 10.11.3 and LR CC 2015.4 with camera raw 9.4

       

      Screen Shot 2016-02-18 at 12.56.51.png