The downloaded setup with automatically open up with installer.
Did you download the correct setup according to your operating system?
It should be dmg if you are on Mac or .exe if you are on Windows.
I think somebody else had this problem earlier on this forum. In their case, the installer came down without a '.exe' extension. The poster added the extension and then was able to run it. Give it a try.
Also, what was the web address where you did the download?
@Chetna this might be a new problem at Adobe's end. Maybe all downloads for Windows are coming that way. It's worth investigating.
That's what I thought should happen, it would open automatically, but it doesn't.
Yes I clicked on windows for the download as that is my operating system.
I initially downloaded LR6 trial version and it loaded, before I contacted chat, but was told by chat I needed to download the link they supplied so I could add my security number
So I deleted the trial version and then downloaded from the link supplied to me by chat
Refer this link to download the setup : Install Photoshop Lightroom and make sure it contains the extension '.exe'
If not, add the extension as mentioned by Hal.
@Hal : Thanks for pointing out. I have seen this kind of behavior in past but that is because of the security software on machine or may be browser settings.
when I add .'exe' I get error 404 >>>>>>> is it '.exe'
tried both getting error 404
can you please send correct link, so I can just click on it to download, as when I add .'exe' or '.exe' I get error 404
You need to add the .exe to the downloaded file, not to the web address. Try that.
Its in a chat box, and it doesn't let me add anything
Additionally even when I click on the link that chetna supplied it goes to adobe Photoshop LR 6 , that's the link, then it takes you to then to another page weather you want for mac or windows with the word download, which you click on.... no link,
Personally I don't know why Adobe does not sell LR6 as a disc to download, instead of all this. It comes with a serial number, so there is no issues with others using it
Also to get to chat that's an obstacle..
When you run into a problem its always a hassle to get things resolved. dealing with adobe
Than you Hal and Chetna for your help