1 Reply Latest reply on Feb 19, 2016 7:12 AM by kglad

    I can't download the apps

    audrey-anne talbot

      I had the trial version of Illustrator, InDesign and photoshop, when the trial expired, I purchased the adobe creative cloud and the payment passed in my credit account. My problem is that when I tried to download it, it said that my trial session was finish and to purchased it. When I click on the purchased button it says that I already am subscribed. I don't know what to do, I already delete them all and tried to re download them, I tried to delete pmy subscription and purchased another one on another Adobe ID and nothing works