Hi, I'm using Adobe Photoshop Lightroom 3 (version 3.6) on a MAC. I've recently upgraded from Canon Mark I to Mark III and when I try to import my files I receive error code 1177 (the files are from a camera which is not recognized by the raw format support in Lightroom). I checked for updates on Lightroom and message says up to date. Is there somewhere else I need to update for Lightroom to recognize my raw .CR2 files? Thanks in advance!
Your camera's RAW photos can be read by a newer version of Lightroom (the current version is Lightroom 6.4). You'd have to pay for the newer version. Or, you can use the FREE Adobe DNG Converter to convert your RAWs into DNGs, which can be imported into Lightroom 3.6.