2 Replies Latest reply on Feb 23, 2016 12:21 AM by Pattie-F

    Paused Subscription

    JJSparks

      I am sure this has been asked, but the chat is unhelpful, so here goes: Is there any way of pausing my Adobe subscription for a few months while I am not using it so I don't get charged $40/month? I can't afford to pay that much for something I'm not using. It said that I will be charged 50% of my contract ($145) to "cancel" my subscription. I made it very clear I did not want to cancel, only to pause temporarily. I would really like an actual answer to this question instead of copy/paste answers. This is a very unprofessional way of treating a committed customer and I am disappointed.

       

      Thanks