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- Open Adobe Digital Editions.
- Press Control+Shift+D to deauthorize Adobe Digital Editions.
- Select Erase Authorization.
- Click OK and quit Adobe Digital Editions.
- quit Adobe Digital Editions.
- Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
If you are using 10.7, see Access hidden library files | Mac OS 10.7 and later.
- Open Adobe Digital Editions and reauthorize.
Downloaded latest version of Digital Editions. It now has the deauthorizing option on the drop down menu.
I authorized without use of my username and password, now I can't put a book on my device and I cannot de-authorize. The hotkeys shortcut doesn't work and the de-authorize on the menu is not available.
I deleted digital editions (because I couldn't find out how to de-install) and when I installed it again it had my original settings.
Is there any way around this or do I have to throw away my laptop and buy a new one, and create a completely bogus new user ID?
I am having this problem too- very frustrating and I have tried everything. I hope someone answers this soon so I can get back reading my library overdrive books on me ereader.
if you do not know your correct password, you cannot de-authorized. I have tried changing my password and still cannot get into the system to unauthorize. I un-installed, remove all registration and still goes back to original settings (whatever they were) when downloading again. I wish I could talk with someone at ADE but when using "chat" I was directed to the forum site for help. What happened to ADE that I cannot use anymore?????
Excellent help! Thank you!
I enter my password, which is correct, and I still cannot erase the authorization.
Do used which operating system?
I reinstalled the older version of ADE, and it's working fine now.
this doesn't work! I have tried again and again. I keep getting a reply 'unable to erase. Please try again later'.
I have checked several areas in the help section and no one seems to know how to get by this message. Therefore I can't read any of my books on my kobo. Thanks a lot adobe!