0 Replies Latest reply on Feb 21, 2016 2:32 PM by ILJim

    Adobe InDesign CC 2014 and CC 2015: damaged document: recovery log states PagedTreePageReference: page type mismatch on load

    ILJim

      Both current builds; both windows 7.

       

      Two different locations; and users.

       

      At least two pages in the document and working threaded frames from page 1 to page 2.

       

      For one, report that it happens most often when they have clicked on browser to check mail, etc., and then clicking back on Adobe InDesign; spinning ball, Adobe InDesign crashes.

       

      Can recover one, maybe two times, but any action on the document force-closes InDesign and eventually document cannot be open.

       

      The recover log records this:

       

      Adobe InDesign Protective Shutdown Log

      02/16/16 21:10:22

       

      PagedTreePageReference: page type mismatch on load

       

      Session started up at 9:07 PM on Tuesday, February 16, 2016

      Version: 10.2.0 - Build: 69

       

      No Error Info

       

      and lists plugins.