This just started in the past month. I had some fonts installed from Adobe TypeKit that I am using in a print project (in InDesign). I needed to add a semibold version of one of them, so I went to TypeKit, selected the semibold font, and added it. TypeKit added it fine, but it uninstalled all the other installed fonts.
I re-added one of the fonts that had been uninstalled, and TypeKit added it, but then uninstalled the newly installed semibold font.
I tried this several times, and I get the same results every time: each time I add a font, TypeKit uninstalls the previous font.
As you can imagine, this makes it impossible to continue work on my project, in which I use a sans serif font for headings and a serif font for the body.
Is this a bug or is there a setting somewhere that is making this happen?
I should add that I paid for my Creative Cloud up front and it is good for many more months. So it isn't an account issue.
Also, after a few minutes, TypeKit uninstalls the newly installed font, so I have no fonts installed at all. (Not counting, of course, my own fonts.)
I just replied to your email and as I mentioned there, this could be an issue/bug with the account renewal but I'll need some more information to make sure.
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Thanks, Ben. I've responded to your email. Fingers crossed for a good resolution!