1 Reply Latest reply on Mar 4, 2016 5:09 AM by daaydawg

    some .ai files are blank when I'm asked to 'import pdf'


      I've purchased a few images for the first time.


      The first few worked well, I downloaded them, opened in photoshop CC 2015.  A box popped up titled 'Rasterize EPS format' and I selected OK and my image was opened.


      However, I have purchased a few others that when I try to open them after downloading a box pops up that says 'import pdf' (see below) and I can only select: 'page' and some page options (see below).  Regardless of what I do here I get a blank page when I hit OK. 


      I can't tell the difference in these images, both are *ai extensions, etc.


      Hopefully I'm missing something simple.