1 Reply Latest reply on Feb 22, 2016 12:07 PM by Akki_24

    I constantly get the message that my account needs to be reactivated, please help

    daikie01

      Last year I bought Adobe Cloud. Not  from Adobe, but by a retailer. I first didn't want to continue my license for this year, so Adobe inactivated it. Then after a couple of weeks I regretted my choice not to continue, so I reactivated it. I bought a new changecode and reactivated it..There lies my problem...my account shows an active and an inactive account. Whenever I try to work with Adobe Acrobat DC or Photoshop, I can't use the options, because I constantly get the message that my account needs to be reactivated.....Whatever I try...it doesn't work HELP Please