1 Reply Latest reply on Feb 23, 2016 7:09 AM by Szalam

    problem upgrading fro 13.5 to 13.7

    davew14864389

      We cannot update our After Effects from ver. 13.5 to 13.7. We have tried uninstall and re-install and continue to get an "Download Succeeded" patch failure (Error:49). When we go to the installed program, it shows that it is still version 13.5.