Follow the below location and provide the complete read & write access to the folders.
Let us know if that helps.
Hi Mohit, i do not know where to find this the file below..
I have a Mac, and not sure if this file below is actualy in MAC or the Adobe.
Can you explain how to find it? Or anyone?
Go to the Finder Menu >> Click on Go >> Click Go to Folder and copy the location.
Look for Adobe folder >> Ctrl +Click on the folder >> Click on Get info >> Go to Sharing & Permission and provide read & write access to all users.
Once you done that, restart does require.
I followed the instructions on all my Adobe Files and unfortunately and still not working.
still not working
I experimented with something different.
I "logged off" my ID on my Mac and signed on as a different user.
I went to Finder opened up Lightroom 5 , I wasnt able to run the program as I needed my code. However what did was sign on to the 30 day trial and IT WORKED!! I was able to download my photos.
Is there a way of finding out my Light Room code? If so I can just change users.
I prefer to fix it on my actual Log IN ID, but it seems very hard trying to get issue fixed.