0 Replies Latest reply on Feb 23, 2016 2:06 AM by 196louiseford

    Edge Animate browser crashes when I add .mp4 files

    196louiseford

      Hello,

       

      I'm having a problem with adding .mp4 videos to Edge Animate CC 2015.

       

      It loads fine within there individual symbols and Edge Animate software however when I try to view the content on the browser (both Chrome and Internet Explorer) it doesn't want to load.

       

      I've removed these symbols from the main timeline and refreshed the browser and it worked. I have worked with videos before and it was fine... so what is going wrong?

       

      How can I resolve this?

       

      Thank you in advance,

       

      Louise