1 Reply Latest reply on Feb 24, 2016 7:17 AM by Nanaky

    After purchasing a new ebook I get an error message (translated from Dutch) "Download failed.  Error in retrieving license. Communication problem with license server: E_ACT_NOT_READY. The issue may have to do with the fact that recently I purchased a full

    johans92359048

      After purchasing a new ebook I get an error message (translated from Dutch) "Download failed.  Error in retrieving license. Communication problem with license server: E_ACT_NOT_READY. The issue may have to do with the fact that recently I purchased a full edition of Acrobat. Did this interfere with my account settings?