When I click Manage, Import, or other things in the ribbon, I get this error message.
I cannot move forward until I get this resolved. No phone tech support available.
Sorry to hear about your issue.
Please provide below details-
Also confirm if this is happening for a specific project or any fresh project you create?
Request you to kindly package your project and share it with me using drop box. (email@example.com)
Note: You can package your project using the Package option available on Presenter ribbon.
Adobe Presenter Engineering Team