Could you post a screenshot and the particulars of the clip.
Note that you don't add video to a Premiere Elements project by using Open With. You do it by selecting Add Media.
As Ann says, can you tell us more about this MPEG? What model of camcorder did it come from and what is its resolution?
Open it in Media Info (a free download) and post the resolution, frame rate and audio and video codec it displays.
Hi - I did "add" the video - sorry about the miscommunication. So I have added a screenshot along with the results of Media Info and a picture of what the video comes out as split in half. I work for a local government and have to redact portions of videos and audios according to the Attorney General. I work with police dash and body cams along with 911 calls.
Any suggestions would be helpful. My IT dept is stumped. Ginger