The 1st screenshot is the experience that appears for touch / tablet devices. The 2nd screenshot is the experience for desktops. On what machine are you seeing this behaviour?
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That's it. Thank you for that hint. I am using a notebook with a touch screen. But I usually only use it with track pad and mouse. I did not realize that - for whatever reason - was identified as a touch only device. The weird thing is that if I use the touch functionality I can swipe the pages and if I 'click' with my finger on the screen the menu again appears magically. But if I do the same with the mouse nothing happens. I now know how this works, but I believe that this is not obvious to everybody, is it? There's still room for improvement, but I like that new functionality of InDesign.
Thanks again for the help! Much appreciated!
I just encountered the EXACT same problem.
I'm using Chrome on a Surface Pro 3. But none of the mouse/trackpad actions with the cursor work.
But if I click with my finger, they do.
Weirder is that my setting is in the non-tablet mode.
So Chrome is ignoring the setting.
My client is having some issues with the published document when Viewing in Chrome Version 50.0.2661.102 m on a PC laptop.
Basically the content is there but the automatic navigation (the page turning arrows) don't appear. So as a user you can't see or go past page one.
I can view the same published document perfectly ok in MAC Safari, firefox, and even mac chrome. However my client is getting grumpy!
Any ideas welcome
I published using latest Indesign cc 2015 - V 18.104.22.168
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Works fine here but it looks like you used buttons with rollovers on some of your pages.
It results in a very jumpy effect for the reader. You might want to reconsider using a multi state object for that instead.
As for the client, what resolution is the device it’s being viewed on?
Thanks for advice and picking this up Bob.
Screen resolution is 1366 x 768
Like I said. Works here so I'm not really sure what's up.
Is it a touch device?
No - apparently its a standard PC laptop. Which is what makes it a mystery.
I'm at a loss as what to do next.
I am having the same problem. I'm using Chrome desktop and after a few seconds the navigation arrows on the right and left just disappear. The only way to turn the pages is to use my keyboard arrows. And the navigation bar is nowhere to be found. Help! This seems to be a new problem...six months ago I didn't have the issue.
I have a thought that this may be a Fact of Life (FOL) for PubOnline documents that use a lot of bandwidth (large images, etc.)
Have you tried just sitting a waiting to see if the nav elements reappear.
Also, there's a little progress indicator in the lower left of the screen that shows if/when a page is being downloaded.
And the reason it has just started is you're creating more sophisticated PubOnline documents.