1 Reply Latest reply on Feb 25, 2016 9:28 AM by janet32184

    i cant open any of my ebooks on my laptop keeps on telling me i have to authorize and when i do it says my id or password is wrong. i downloaded the books with the same id and password.

    marianar56322092

      i can't open any of my ebooks on my laptop, keeps on telling me i have to authorize.  when i de-authorize and authorize again it says that my computer is authorized but when i want to open the any book it says authorize computer, when i do that it says that my id or password is wrong.  what do i do