1 Reply Latest reply on Feb 26, 2016 2:34 PM by Steve Grisetti

    Exports as 1KB file

    margaretk21076111

      When I go to Quick Export my 2.5 minute video (rendered), it takes 20 minutes and produces a 1KB file, which does not play on Quicktime, Windows Media Player or Movie Maker.  I use a Windows computer.   I tried to export the file for Computer use with a similar result.  What can I do to export a file to share?

        • 1. Re: Exports as 1KB file
          Steve Grisetti Adobe Community Professional

          What format and resolution is your original video? What model of camcorder does it come from?

           

          Which version of the program are you using on what operating system?

           

          What are the settings for your project, listed under Project Settings under the program's Edit menu?

           

          Is the file that Quick Export creates an .mp4?