1 Reply Latest reply on Feb 26, 2016 10:53 AM by EvilBugQueen1

    I am paying for a subscription, but I can't download images. It says I have used all 3 complimentary images.

    dees47792799

      I tried the Adobe Stock trial, and ever since I have been being charged for a subscription, which I didn't realize until just yesterday. Now today I decide to use my subscription and purchase something, and it says, "Your team has used all 3 free image licenses for the promotional period ..."

       

      I have tried logging in with two different Adobe IDs that I have, but both give me the error. I am using a Mac.