2 Replies Latest reply on Feb 26, 2016 6:51 PM by Rajashree Bhattacharya

    Purchased photography bundle but no confirmation email and not in "order history". Help!

    millieg72563984

      Hello!

      About 48 hours ago I purchased the "photography creative cloud" bundle  (photoshop and lightroom). However, I am still yet to receive any confirmation email with a activation code and when on my adobe "manage account" page it says there is no purchase history under my account. I double checked paypal and the first months payment has already been payed from my account so I'm quite confused on what to do. Do I have to wait longer for an email or is it just an error?

      I spoke to someone on the internet chat line (through the adobe website) yesterday and the only help they could give me was to "wait for an email" which I still have not received in the 24 hours since then.

      Any help is appreciated, thanks.