3 Replies Latest reply on Feb 27, 2016 6:31 AM by Szalam

    Can't Launch After Effects CC Windows 7 (just installed)


      Get the ' After Effects has stopped working' box with only options to close the program. With the following error information:


      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: AfterFX.exe

        Application Version:

        Application Timestamp: 56a1ffb8

        Fault Module Name: StackHash_8aaa

        Fault Module Version: 6.1.7601.19018

        Fault Module Timestamp: 560a0083

        Exception Code: c0000374

        Exception Offset: 00000000000bffc2

        OS Version: 6.1.7601.

        Locale ID: 2057

        Additional Information 1: 8aaa

        Additional Information 2: 8aaa5b275acb707724911e11d5e6ba34

        Additional Information 3: f6f9

        Additional Information 4: f6f996b9e2c2aa2231b93e3d1c0a2e2e



      Read our privacy statement online:




      If the online privacy statement is not available, please read our privacy statement offline: