Thank you for replying.
There are no numbers next to my name now that I have purchased all ten images. I can also see the image that I can't download listed in my history as being purchased and licensed. That's why I don't understand why it won't allow me to download it like I did the previous nine.
If it is already in your license history you should have no problems. What methods are you using to download?
Try this way if you haven't already: I've downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them. Why do they have a watermark on them?
Is there an error or is the file just not downloading? Which browser are you using? Can you try with a different browser? Does clearing your browser history correct the problem? The engineering team is tracking this issue. Any additional information you can provide will help us determine the cause and help us find a solution.
Please disregard, it's now decided it will download onto my iMac. Sorry to have wasted your time Brad.
Please disregard, it's now decided it will download onto my iMac. Sorry to have wasted your time EvilBugQueen1.
Not a waste of time at all! Just glad it is working for you now. Good luck with your project.