I'm having trouble with this month Adobe CC Plan payment. Initially the problem was about not being able to update the credit card information (error: PMT_000008), after trying with several browsers, cleaning cache and introducing the new card number (i've got 8 pre-authorization requests charged to my new card) i was able to update the card information, but in the "Payment Information" section the old card is still shown (masterCard **************41 this is the old card ) but in the "Saved Payment Options" the new card is saved as the default (**************18 new card). So, I'm wondering. The credit card information will update or not, because you have already tried to charge twice the old card.
i already tried with support (they were suposed to call, they didn't), any help would be nice.
I checked that you have CC purchased from Digital river store, unfortunately the credit card can be changed by contacting support.
Please click the Accounts & Billing link here https://helpx.adobe.com/contact.html to have a chat with our billing support team.